Maintenance and repairs

Our responsive maintenance division delivers a 24/7 service to support our clients’ needs. We have a proven track record and experience in delivering a wide range of services within the social housing sector. We have employed skilled and qualified operatives who are focussed on delivering high quality workmanship, on time and safely working in occupied properties. We have developed our bespoke job management system which allows us to efficiently manage our reactive repairs. This enables us to achieve KPIs to the highest possible standard.

Customer satsifaction

97.6

%

First time fixes

95

%

Average days to complete an order

4

Appointments kept

99

%

Our accreditations